Genesys Cloud CMS Audit | Genesys Cloud CMS Alert | Genesys Cloud Alert Solution
Pointel Genesys Cloud Audit and Alert further provides complete details on where, what, when, and who made the change(s). It also provides current and previous values, enabling quick rollback to a previously known configuration when needed.
CMS is a comprehensive and easy to use solution that provides you with complete control over your Genesys configuration environment.