The digital revolution has transformed the global landscape, and Saudi Arabia is no exception. With the Kingdom's Vision 2030 initiative promoting technological innovation and a data-driven economy, businesses are increasingly leveraging advanced analytics to understand their customers. Among the most impactful tools is sentiment analysis, a method of interpreting public opinion through text data like social media posts, reviews, and surveys. This technology is empowering organizations in Saudi Arabia to make informed decisions, tailor customer experiences, and maintain a competitive edge.